Terms & Conditions

Welcome to Slayd. These Terms & Conditions ("Terms") are an agreement between you and Slayd LLC ("Slayd," "we," "us") covering your use of the Slayd app and services. They also serve as the app's End User License Agreement. By creating an account or using Slayd, you agree to these Terms and our Privacy Policy.

01Eligibility & Acceptance

You must be at least 17 to use Slayd. By using Slayd you confirm you meet this requirement and that the information you provide is accurate. If you use Slayd on behalf of a business, you confirm you are authorized to bind that business to these Terms.

02What Slayd Is (and Isn't)

Slayd is a marketplace and social platform that helps clients discover beauty professionals, salons, and fitness studios/instructors ("Providers"), book appointments and classes, pay, and share content. Slayd connects clients and Providers — it does not provide, and is not responsible for, the beauty or fitness services themselves. Providers are independent and solely responsible for the services they offer, their licensing, and their conduct.

03Accounts

• You are responsible for your account, the accuracy of your information, and keeping your login secure.
• You are responsible for all activity under your account.
• You may hold a client and/or Provider role; Provider features carry the obligations in Section 5.
• You may delete your account anytime in the app. We may suspend or terminate accounts that violate these Terms.

04Client Bookings

When you book an appointment or class, you enter into an arrangement directly with the Provider, who sets their own services, prices, availability, deposits, and cancellation/no-show policies — shown at the time of booking. By booking, you agree to that Provider's policies. Slayd facilitates the booking but is not a party to the underlying service.

05Provider Accounts

If you use Slayd as a stylist, salon, studio, or instructor, you additionally agree that:

• You are solely responsible for the services you offer and for delivering them safely, lawfully, and as described.
• You hold all licenses, registrations, and insurance required, and comply with applicable laws and tax obligations.
• Your profile, services, pricing, availability, and policies are accurate and current, and you honor bookings made through Slayd.
• You are responsible for your team members' use of your business account.
• Client data: if you store client information in Slayd (names, contact details, notes, history), you confirm you have the right to do so and will handle it lawfully.

06Payments, Fees & Payouts

In-app payments are processed by Stripe; by transacting you also agree to Stripe's terms. Slayd does not store your full card details.

Clients

You authorize charges for bookings, deposits, services, add-ons, tips, and any disclosed Slayd fees. Deposits and refunds are governed by the Provider's policy (Section 8).

Providers & payouts

To accept payments, Providers onboard with Stripe Connect and agree to Stripe's Connected Account Agreement. Payouts, in-person card acceptance (including "Tap to Pay"), tips and tip-splitting, refunds you issue, and any gift cards or referral credits are your responsibility to administer correctly, including applicable taxes. Slayd may charge service, booking, or processing fees, disclosed before a transaction. Slayd is not responsible for payment disputes between clients and Providers but may help facilitate a resolution.

07Subscriptions & In-App Purchases

Some features (for example, Provider tools) may require a paid subscription sold as an Apple auto-renewable subscription through your App Store account. If you purchase one:

• The price and billing period are shown at purchase and charged to your Apple ID.
• It automatically renews for the same period unless you cancel at least 24 hours before the current period ends.
• You manage and cancel it in your Apple ID / App Store settings — not in Slayd.
• App Store payments, renewals, and refunds are handled by Apple under Apple's terms; Slayd cannot issue App Store refunds.

08Cancellations, No-Shows & Refunds

Cancellation, rescheduling, deposit, and no-show policies are set by each Provider and shown at booking. By booking you agree to that policy. Fees, deposits, and refunds for services are governed by the Provider's policy and applicable law. (App Store subscription refunds are handled by Apple — see Section 7.)

09Fitness Classes — Assumption of Risk

Physical activity carries inherent risks. By booking or attending a fitness class through Slayd, you acknowledge you participate voluntarily and at your own risk, that you should consult a physician before beginning any exercise program, and that Slayd is not responsible for any injury or loss arising from a class or instructor. Instructors and studios are solely responsible for their classes.

10Your Content & License

Slayd lets you post photos, videos, looks, stories, reveals, reviews, messages, and other content ("User Content"). You keep ownership of your User Content. By posting, you grant Slayd a non-exclusive, worldwide, royalty-free, sublicensable license to host, store, reproduce, display, and distribute that content within and in connection with operating and promoting Slayd. You confirm you own or have the rights to your content and to any person shown in it.

11Community & Content Standards

Slayd has zero tolerance for objectionable content or abusive behavior. You may not post content that is illegal, infringing, hateful, harassing, sexually explicit, violent, or otherwise objectionable. Slayd provides tools to report content and block or mute users. We review reports and may remove content and suspend or terminate accounts, and we act to remove objectionable content and the users responsible.

12Prohibited Conduct

• Don't use Slayd for unlawful, harmful, fraudulent, or infringing purposes.
• Don't harass, threaten, impersonate, or abuse others.
• Don't circumvent fees, scrape data, or interfere with, reverse-engineer, or gain unauthorized access to Slayd.
• Don't misrepresent your identity, business, licensing, or qualifications.

13Intellectual Property

Slayd, its name, logo, app, and content (excluding User Content) are owned by Slayd and protected by law. We grant you a limited, revocable, non-transferable license to use the app for its intended purpose. You may not copy, modify, or create derivative works of the app except as allowed by law.

14Third-Party Services

Slayd relies on Apple (App Store, in-app purchases), Stripe (payments), and Google Firebase (cloud, authentication, analytics, and crash reporting). Your use of those features is also subject to those providers' terms. Slayd is not responsible for third-party services.

15Disclaimers

Slayd is provided "as is" and "as available," without warranties of any kind to the fullest extent permitted by law. We do not warrant that Slayd will be uninterrupted or error-free, or guarantee the quality, safety, legality, or outcome of any service booked through the platform.

16Limitation of Liability

To the fullest extent permitted by law, Slayd is not liable for the acts, omissions, services, or conduct of any Provider or user, nor for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of Slayd. Your interactions and transactions with Providers and other users are at your own risk.

17Indemnification

You agree to indemnify and hold Slayd harmless from claims, damages, and expenses (including reasonable legal fees) arising from your use of Slayd, your User Content, your services as a Provider, or your violation of these Terms or the rights of others.

18Termination

You may stop using Slayd and delete your account anytime. We may suspend or terminate your access if you violate these Terms or to protect Slayd or its users. Sections that by their nature should survive termination will survive.

19Changes to These Terms

We may update these Terms from time to time. We will revise the "Last updated" date and, for material changes, may notify you in-app. Continued use after changes take effect means you accept the updated Terms.

20Governing Law & Disputes

These Terms are governed by the laws of the United States and the state in which Slayd LLC is established, without regard to conflict-of-laws principles. The parties will work in good faith to resolve any dispute, which will otherwise be handled in the courts or forum located there.

21General

These Terms, with the Privacy Policy, are the entire agreement between you and Slayd. If a provision is unenforceable, the rest stays in effect. We may assign these Terms; you may not without our consent. Our failure to enforce a provision is not a waiver.

22Contact

Questions about these Terms? Email support@slayd.ai.